TC Game - Privacy Policy

Information we collect

Account and registration data

When you register on TC Game, we collect your name, email address, date of birth, and password. If you sign in via a third-party service (e.g., Google or Facebook), we receive the profile information you authorise that service to share.

Usage and device data

We automatically collect information about how you interact with our platform, including your IP address, device type, operating system, browser type, pages visited, time spent, and in-game actions. This data is collected through cookies, log files, and similar tracking technologies.

Payment and transaction data

If you make purchases or participate in contests involving real money, we collect transaction identifiers, payment method details (processed and tokenised by our PCI-compliant payment partners), and transaction history. We do not store full card numbers on our servers.

Communications and support data

If you contact our support team or participate in surveys, promotions, or community forums, we collect the content of those communications and any additional information you voluntarily provide.

How we use your information

Service delivery and account management

We use your information to create and manage your TC Game account, process transactions, deliver gameplay features, and provide customer support. Without this processing, we cannot provide our core services.

Safety, security, and fraud prevention

We analyse usage patterns and device data to detect cheating, fraudulent transactions, and abuse. This processing is necessary to protect the integrity of TC Game and the interests of all users on the platform.

Personalisation and analytics

We use data about your gameplay behaviour and preferences to recommend games, tailor in-app content, and improve our product. Aggregated and anonymised analytics help us understand platform-wide trends and make informed development decisions.

Marketing and promotional communications

With your consent, we send promotional emails, push notifications, and offers related to TC Game. You may opt out of marketing communications at any time by clicking "Unsubscribe" in any email or adjusting your notification settings within the app.

Legal and regulatory compliance

We may process and disclose your information where required by applicable Indian law, court order, or regulatory authority, including the Information Technology Act, 2000, and its associated rules and amendments.

Sharing with third parties

We do not sell your personal data. We share information only with: (a) service providers acting on our behalf under data-processing agreements; (b) payment processors for transaction fulfilment; (c) analytics and advertising partners receiving pseudonymised identifiers; and (d) law-enforcement or government bodies when legally required.

Your rights

Access and portability

You have the right to request a copy of the personal data TC Game holds about you. Where technically feasible, we will provide this information in a structured, commonly used, machine-readable format.

Correction

If any information we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it. You may also update core profile details directly through your account settings.

Deletion

You may request that we delete your personal data. We will fulfil such requests unless we are required to retain the data to comply with a legal obligation, resolve a dispute, or enforce our Terms of Service.

Withdrawal of consent

Where our processing is based on your consent (for example, marketing communications), you may withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing carried out before the withdrawal.

Objection and restriction

You have the right to object to or request restriction of processing in certain circumstances, including where you contest the accuracy of data or where processing is no longer necessary for the purposes for which it was collected.

How to exercise your rights

To exercise any of the rights described above, submit a written request to [email protected]. We will respond within 30 days. We may ask you to verify your identity before actioning your request to protect your account from unauthorised access.

Contact us

For privacy-related questions or to exercise your data rights, email us at [email protected]. We aim to respond to all enquiries within 5 business days.