Contact TC Game

Contact TC Game, reach our support team for help with login, registration, deposits, withdrawals, bonuses, and any account questions you have.

Reach us

Need help with your TC Game account? Whether it's a withdrawal query, a game result dispute, or trouble linking your PhonePe, GPay, or BHIM UPI ID, our digital support team is ready to assist.

  • Email: [email protected], best for account issues, KYC verification, or payment disputes requiring documentation
  • In-app chat: Open the TC Game app, tap the Help icon in the bottom menu, and start a conversation instantly, ideal for quick questions during an active session

When emailing, include your registered mobile number and a brief description of the issue to speed up resolution. Attachments such as screenshots of failed transactions are always helpful.

Office hours

Our support runs on two tiers so you are never left waiting long:

  • Automated in-app chat, 24/7, every day: Handles instant queries such as balance checks, deposit status, withdrawal timelines, and UPI linking steps at any hour, including public holidays like Diwali or Holi.
  • Live human agents, Monday to Sunday, 9:00 AM to 9:00 PM IST: Real agents handle escalated cases, dispute reviews, bonus discrepancies, and account recovery. Unlike the automated bot, live agents are not available around the clock.

Emails sent outside the 9:00 AM to 9:00 PM IST window are queued and addressed by the next available agent. Expected email response time is within 24 hours on business days.

Online-only support

TC Game is a fully digital platform built for players across India, from Mumbai to Chennai, Kolkata to Jaipur, and our support model reflects that. Every issue is resolved entirely online through email or in-app chat. There is no physical office, no walk-in centre, no branch, and no postal or courier address.

Compared to platforms that offer only email ticketing, TC Game's in-app chat gives you a faster, tracked alternative with no back-and-forth delays. For payment-related issues involving PhonePe, GPay, or BHIM, our agents can verify transaction references directly within the support thread, no need to visit a bank branch or third-party service point.

Please do not travel to any location seeking in-person assistance. All support, from onboarding to account closure, is handled digitally.